.softphone-fab{position:fixed;bottom:1.5rem;right:1.5rem;width:52px;height:52px;border-radius:50%;border:none;background:var(--surface);box-shadow:0 4px 16px #00000040;cursor:pointer;font-size:1.4rem;display:flex;align-items:center;justify-content:center;z-index:1000;transition:transform .2s,box-shadow .2s}.softphone-fab:hover{transform:scale(1.08);box-shadow:0 6px 24px #0000004d}.softphone-fab--ringing{animation:softphone-ring .6s ease-in-out infinite alternate}@keyframes softphone-ring{0%{transform:scale(1);box-shadow:0 4px 16px #8b5cf666}to{transform:scale(1.12);box-shadow:0 8px 32px #8b5cf6b3}}.softphone-fab-dot{position:absolute;width:10px;height:10px;border-radius:50%;top:6px;right:6px;border:2px solid var(--surface);transition:background .3s}.softphone-panel{position:fixed;bottom:5.5rem;right:1.5rem;width:280px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);box-shadow:0 12px 48px 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14px}.na-hint{font-size:12.5px;color:var(--c-text-3);margin:0}.na-hint--warn{color:var(--c-warning);margin-top:6px}.na-list{display:grid;gap:4px;margin-bottom:12px}.na-row{display:flex;align-items:center;gap:10px;padding:8px 10px;border-radius:var(--radius);font-size:14px;color:var(--c-text);cursor:pointer}.na-row:hover{background:var(--c-surface-2)}.na-row--dirty{color:var(--c-accent)}.na-admin{border-top:1px solid var(--c-border);padding-top:12px;margin-bottom:12px}.na-msg{font-size:13px;color:var(--c-text-2);margin:0 0 12px}.na-actions{display:flex;gap:8px;flex-wrap:wrap}.na-devices{list-style:none;padding:0;margin:0;display:grid;gap:6px}.na-device{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:8px 10px;border:1px solid var(--c-border);border-radius:var(--radius);background:var(--c-surface-2)}.na-device-info{display:flex;flex-direction:column;gap:2px;flex:1;min-width:160px}.na-device-name{font-size:14px;font-weight:600;color:var(--c-text)}.na-device-btn{padding:4px 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40%,transparent);border-radius:var(--radius-lg);box-shadow:var(--shadow-pop);font-size:var(--fs-sm, 13px);font-weight:var(--fw-semibold, 600)}.mh-spin{display:inline-block;width:12px;height:12px;border:2px solid currentColor;border-right-color:transparent;border-radius:50%;animation:mh-spin .8s linear infinite}@keyframes mh-spin{to{transform:rotate(360deg)}}@media(max-width:768px){.mh-title{font-size:var(--fs-xl, 18px)}.mh-head-actions{width:100%}.mh-head-actions .mh-btn{flex:1;min-height:40px}.mh-kpis{grid-template-columns:repeat(2,minmax(0,1fr))}.mh-kpi{padding:10px 12px}.mh-kpi-v{font-size:var(--fs-xl, 18px)}.mh-panel{padding:var(--sp-3, 12px)}.mh-row,.mh-rcp{flex-wrap:wrap}.mh-row-side{width:100%;justify-content:flex-start}.mh-row-side .mh-btn,.mh-row-side .mh-select-sm{min-height:36px}.mh-pill{min-width:0}.mh-actions .mh-btn{min-height:40px}.mh-toast{left:var(--sp-3, 12px);right:var(--sp-3, 12px);bottom:calc(var(--bottom-nav-h, 56px) + var(--sp-3, 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2px)}.opc-mv:hover:not(:disabled),.opc-x:hover{color:var(--c-text);background:var(--c-surface-3)}.opc-mv:disabled{opacity:.3;cursor:default}.opc-x:hover{color:var(--c-danger)}.opc-empty{font-size:var(--fs-xs);color:var(--c-text-3)}.opc-add{display:flex;gap:var(--sp-2)}.opc-input{flex:1;min-width:0;padding:6px 8px;border:1px solid var(--c-border-md);border-radius:var(--radius);background:var(--c-surface);color:var(--c-text);font:inherit;font-size:var(--fs-sm)}.opc-input:focus{outline:none;border-color:var(--c-primary);box-shadow:var(--focus-ring)}.opc-btn{padding:6px 12px;border:1px solid var(--c-border-md);border-radius:var(--radius);background:var(--c-surface);color:var(--c-text);font:inherit;font-size:var(--fs-xs);font-weight:var(--fw-medium);cursor:pointer;white-space:nowrap}.opc-btn:disabled{opacity:.45;cursor:not-allowed}.opc-mv:focus-visible,.opc-x:focus-visible,.opc-btn:focus-visible{outline:2px solid var(--c-focus);outline-offset:1px}.nf-head{display:flex;align-items:center;justify-content:space-between;gap:var(--sp-2);margin-bottom:var(--sp-2)}.nf-title{font-size:var(--fs-xs);font-weight:var(--fw-semibold);color:var(--c-text-2)}.nf-foot{display:flex;align-items:center;justify-content:flex-end;gap:var(--sp-2);margin-top:var(--sp-2);flex-wrap:wrap}.nf-hint{font-size:var(--fs-2xs);color:var(--c-text-3);margin-right:auto}.fr-unsaved{font-size:var(--fs-2xs);color:var(--c-accent);font-weight:var(--fw-medium)}@media(max-width:768px){.opc-add{flex-direction:column}.opc-btn{min-height:36px}}.wf-page{max-width:1280px;margin:0 auto;padding:var(--sp-6) 0;color:var(--c-text)}.wf-head{display:flex;align-items:flex-end;justify-content:space-between;gap:var(--sp-4);margin-bottom:var(--sp-4);flex-wrap:wrap}.wf-back{font-size:var(--fs-xs);color:var(--c-primary-text);text-decoration:none}.wf-back:hover{text-decoration:underline}.wf-title{font-size:var(--fs-2xl);font-weight:var(--fw-semibold);margin:var(--sp-1) 0 var(--sp-1)}.wf-sub{margin:0;color:var(--c-text-2);font-size:var(--fs-sm);max-width:720px}.wf-muted{color:var(--c-text-3);font-size:var(--fs-sm)}.wf-note{margin:0 0 var(--sp-3);color:var(--c-text-2);font-size:var(--fs-xs);line-height:var(--lh-base)}.wf-mono{font-family:var(--font-mono);font-size:var(--fs-xs)}.wf-banner{padding:var(--sp-2) var(--sp-3);border-radius:var(--radius-lg);font-size:var(--fs-sm);margin-bottom:var(--sp-3);border:1px solid transparent}.wf-banner-warn{background:var(--c-warning-bg);color:var(--c-text);border-color:var(--c-warning)}.wf-banner-danger{background:var(--c-danger-bg);color:var(--c-danger);border-color:var(--c-danger)}.wf-grid{display:grid;grid-template-columns:minmax(240px,300px) 1fr;gap:var(--sp-4);align-items:start}.wf-list{display:flex;flex-direction:column;gap:var(--sp-2)}.wf-empty{padding:var(--sp-3)}.wf-item{display:flex;flex-direction:column;gap:2px;text-align:left;width:100%;padding:var(--sp-3);background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-lg);color:var(--c-text);cursor:pointer;font:inherit;transition:border-color var(--transition)}.wf-item:hover{border-color:var(--c-border-strong)}.wf-item.is-active{border-color:var(--c-primary);box-shadow:inset 2px 0 0 var(--c-primary)}.wf-item-top{display:flex;align-items:center;justify-content:space-between;gap:var(--sp-2)}.wf-item-name{font-weight:var(--fw-semibold);font-size:var(--fs-sm);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.wf-item-mono{font-family:var(--font-mono);font-size:var(--fs-2xs);color:var(--c-text-2)}.wf-item-meta{font-size:var(--fs-2xs);color:var(--c-text-3)}.wf-item-warn{font-size:var(--fs-2xs);color:var(--c-danger)}.wf-pill{font-size:var(--fs-2xs);padding:1px 8px;border-radius:var(--radius-pill);white-space:nowrap}.wf-pill-ok{background:var(--c-success-bg);color:var(--c-success)}.wf-pill-off{background:var(--c-neutral-bg);color:var(--c-neutral)}.wf-placeholder{padding:var(--sp-8);text-align:center;border:1px dashed var(--c-border-md);border-radius:var(--radius-lg)}.wf-editor{display:grid;grid-template-columns:minmax(0,1fr) minmax(320px,440px);gap:var(--sp-4);align-items:start}.wf-col{display:flex;flex-direction:column;gap:var(--sp-3);min-width:0}.wf-col-side{position:sticky;top:var(--sp-4)}.wf-card{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-lg);padding:var(--sp-4)}.wf-card-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:var(--sp-3)}.wf-card-title{font-size:var(--fs-sm);font-weight:var(--fw-semibold);margin:0}.wf-field{display:flex;flex-direction:column;gap:var(--sp-1);margin-bottom:var(--sp-3);min-width:0}.wf-label{font-size:var(--fs-xs);font-weight:var(--fw-medium);color:var(--c-text-2)}.wf-hint{font-size:var(--fs-2xs);color:var(--c-text-3)}.wf-ferr{font-size:var(--fs-2xs);color:var(--c-danger)}.wf-input{width:100%;box-sizing:border-box;padding:7px 10px;border:1px solid var(--c-border-md);border-radius:var(--radius);background:var(--c-surface);color:var(--c-text);font:inherit;font-size:var(--fs-sm)}textarea.wf-input{resize:vertical;line-height:var(--lh-base)}.wf-input:focus{outline:none;border-color:var(--c-primary);box-shadow:var(--focus-ring)}.wf-input:disabled{opacity:.55}.wf-invalid{border-color:var(--c-danger)}.wf-dirty,.wf-check.wf-dirty{border-color:var(--c-accent)!important}.wf-check.wf-dirty{background:var(--c-accent-subtle)}.wf-row2{display:grid;grid-template-columns:1fr 1fr;gap:var(--sp-3)}.wf-row3{display:grid;grid-template-columns:repeat(3,1fr);gap:var(--sp-3)}.wf-prefix{display:flex;align-items:stretch;min-width:0}.wf-prefix-txt{display:flex;align-items:center;padding:0 var(--sp-2);background:var(--c-surface-2);border:1px solid var(--c-border-md);border-right:0;border-radius:var(--radius) 0 0 var(--radius);font-family:var(--font-mono);font-size:var(--fs-2xs);color:var(--c-text-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:55%}.wf-prefix .wf-input{border-radius:0 var(--radius) var(--radius) 0;font-family:var(--font-mono)}.wf-check{display:flex;align-items:flex-start;gap:var(--sp-2);font-size:var(--fs-sm);color:var(--c-text);margin-bottom:var(--sp-3);padding:var(--sp-1);border:1px solid transparent;border-radius:var(--radius);cursor:pointer}.wf-check input{margin-top:3px}.wf-color{display:flex;align-items:center;gap:var(--sp-2);padding:4px 8px;border:1px solid var(--c-border-md);border-radius:var(--radius)}.wf-color input[type=color]{width:28px;height:24px;padding:0;border:0;background:none;cursor:pointer}.wf-wa{display:flex;flex-direction:column;gap:var(--sp-2)}.wf-actions{position:sticky;bottom:0;display:flex;align-items:center;justify-content:space-between;gap:var(--sp-3);padding:var(--sp-3) 0;background:var(--c-bg);border-top:1px solid var(--c-border)}.wf-actions-btns{display:flex;gap:var(--sp-2);flex-wrap:wrap}.wf-unsaved{color:var(--c-accent);font-size:var(--fs-xs);font-weight:var(--fw-medium)}.wf-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:7px 14px;min-height:34px;border:1px solid var(--c-border-md);border-radius:var(--radius);background:var(--c-surface);color:var(--c-text);font:inherit;font-size:var(--fs-sm);font-weight:var(--fw-medium);cursor:pointer;text-decoration:none;white-space:nowrap;transition:border-color var(--transition),background var(--transition)}.wf-btn:hover:not(:disabled){border-color:var(--c-border-strong)}.wf-btn:disabled{opacity:.45;cursor:not-allowed}.wf-btn-primary{background:var(--c-primary);border-color:var(--c-primary);color:var(--c-on-primary)}.wf-btn-primary:hover:not(:disabled){background:var(--c-primary-hover);border-color:var(--c-primary-hover)}.wf-btn-danger{color:var(--c-danger);border-color:var(--c-danger);background:transparent}.wf-link{background:none;border:0;padding:0;color:var(--c-primary-text);font:inherit;font-size:var(--fs-xs);cursor:pointer;text-decoration:underline}.wf-link:disabled{opacity:.5;cursor:not-allowed}.wf-btn:focus-visible,.wf-link:focus-visible,.wf-item:focus-visible{outline:2px solid var(--c-focus);outline-offset:2px}.wf-pub{display:flex;flex-direction:column;gap:var(--sp-3)}.wf-pub-block{display:flex;flex-direction:column;gap:var(--sp-1);align-items:flex-start}.wf-code-row{display:flex;gap:var(--sp-2);align-items:center;width:100%;flex-wrap:wrap}.wf-code{font-family:var(--font-mono);font-size:var(--fs-2xs);background:var(--c-surface-2);border:1px solid var(--c-border);border-radius:var(--radius);padding:6px 8px;color:var(--c-text);overflow-wrap:anywhere;flex:1 1 200px;min-width:0}.wf-code-block{display:block;flex:none;width:100%;box-sizing:border-box;white-space:pre-wrap}.wf-qr{display:flex;gap:var(--sp-3);align-items:center}.wf-qr-img{flex:0 0 auto;width:120px;height:120px;background:#fff;border:1px solid var(--c-border);border-radius:var(--radius);padding:4px;box-sizing:border-box}.wf-qr-img svg{width:100%;height:100%;display:block}.wf-pub-foot{display:flex;justify-content:space-between;align-items:center;gap:var(--sp-2);flex-wrap:wrap;border-top:1px solid var(--c-border);padding-top:var(--sp-2)}.wf-preview{width:100%;height:640px;border:1px solid var(--c-border);border-radius:var(--radius);background:#fff}@media(max-width:1100px){.wf-editor{grid-template-columns:1fr}.wf-col-side{position:static}}@media(max-width:768px){.wf-page{padding:var(--sp-3) var(--sp-3) calc(var(--bottom-nav-h, 0px) + var(--sp-4))}.wf-grid,.wf-row2,.wf-row3{grid-template-columns:1fr}.wf-head .wf-btn-primary{width:100%}.wf-btn{min-height:40px}.wf-actions{bottom:var(--bottom-nav-h, 0px)}.wf-preview{height:560px}}.vt,.vt *,.vt *:before,.vt *:after{box-sizing:border-box}.vt{display:flex;flex-direction:column;gap:var(--sp-4, 16px);min-width:0}.vt-page{max-width:1100px}.vt-title{font-size:var(--fs-2xl, 22px);font-weight:var(--fw-semibold, 600);color:var(--c-text);margin:0}.vt-sub{font-size:var(--fs-sm, 13px);color:var(--c-text-3);margin:4px 0 0;line-height:1.5}.vt-error{padding:10px 12px;border-radius:var(--radius);background:var(--c-danger-bg);color:var(--c-danger);font-size:var(--fs-sm, 13px)}.vt-empty{padding:28px 16px;text-align:center;color:var(--c-text-3);font-size:var(--fs-sm, 13px)}.vt-row{display:flex;gap:var(--sp-3, 12px);align-items:center;flex-wrap:wrap}.vt-row-end{justify-content:flex-end}.vt-grow{flex:1;min-width:220px}.vt-box{display:flex;flex-direction:column;gap:var(--sp-3, 12px);padding:var(--sp-4, 16px);background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-lg)}.vt-box.vt-row{flex-direction:row}.vt-h2{font-size:var(--fs-md, 14px);font-weight:var(--fw-semibold, 600);color:var(--c-text);margin:0}.vt-h3{font-size:var(--fs-sm, 13px);font-weight:var(--fw-semibold, 600);color:var(--c-text);margin:0 0 6px}.vt-p{font-size:var(--fs-sm, 13px);color:var(--c-text-2);line-height:1.55;margin:0}.vt-note{font-size:var(--fs-xs, 12px);color:var(--c-text-3)}.vt-hero{display:flex;flex-direction:column;gap:var(--sp-4, 16px);padding:var(--sp-5, 20px);background:var(--c-surface);border:1px solid var(--c-border-md);border-left:2px solid var(--c-brand);border-radius:var(--radius-lg)}.vt-hero-head{display:flex;flex-direction:column;gap:6px;max-width:760px}.vt-hero-t{font-size:var(--fs-lg, 16px);font-weight:var(--fw-semibold, 600);color:var(--c-text);margin:0}.vt-cols{display:grid;grid-template-columns:repeat(auto-fit,minmax(260px,1fr));gap:var(--sp-4, 16px)}.vt-ul,.vt-ol{margin:0;padding-left:20px;display:flex;flex-direction:column;gap:6px;font-size:var(--fs-sm, 13px);color:var(--c-text-2);line-height:1.5}.vt-ul li::marker{color:var(--c-brand)}.vt-ol li::marker{color:var(--c-text-3);font-variant-numeric:tabular-nums}.vt-chips{display:flex;gap:var(--sp-2, 8px);flex-wrap:wrap}.vt-chip{font-size:var(--fs-xs, 12px);padding:3px 10px;border-radius:var(--radius-pill, 999px);background:var(--c-surface-2);color:var(--c-text-2);border:1px solid var(--c-border)}.vt-chip-more{color:var(--c-text-3)}.vt-list{display:flex;flex-direction:column;gap:var(--sp-2, 8px)}.vt-done{display:flex;flex-direction:column;gap:var(--sp-2, 8px);padding:12px;border:1px solid var(--c-border);border-radius:var(--radius-lg)}.vt-done-head{display:flex;align-items:center;gap:var(--sp-2, 8px)}.vt-done-ico{width:22px;height:22px;border-radius:50%;display:grid;place-items:center;background:var(--c-success-bg);color:var(--c-success);font-size:var(--fs-xs, 12px);font-weight:var(--fw-bold, 700);flex:none}.vt-done-t{font-size:var(--fs-sm, 13px);font-weight:var(--fw-semibold, 600);color:var(--c-text)}.vt-stats{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:var(--sp-2, 8px)}.vt-stat{display:flex;flex-direction:column;gap:2px;padding:8px 10px;border-radius:var(--radius);background:var(--c-surface-2);min-width:0}.vt-stat-v{font-size:var(--fs-lg, 16px);font-weight:var(--fw-semibold, 600);color:var(--c-text);font-variant-numeric:tabular-nums}.vt-stat-l{font-size:var(--fs-xs, 12px);color:var(--c-text-3)}.vt-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;min-height:36px;padding:0 16px;border-radius:var(--radius);border:1px solid var(--c-border-md);background:var(--c-surface);color:var(--c-text-2);font:inherit;font-size:var(--fs-sm, 13px);font-weight:var(--fw-medium, 500);cursor:pointer;transition:background var(--transition, .12s)}.vt-btn:hover{background:var(--c-surface-2);color:var(--c-text)}.vt-btn:focus-visible{outline:2px solid var(--c-focus);outline-offset:2px}.vt-btn-primary{background:var(--c-primary);border-color:var(--c-primary);color:var(--c-on-primary)}.vt-btn-primary:hover{background:var(--c-primary-hover, var(--c-primary));color:var(--c-on-primary)}@media(max-width:768px){.vt-hero{padding:var(--sp-4, 16px)}.vt-box.vt-row{flex-direction:column;align-items:stretch}.vt-btn{min-height:42px;width:100%}.vt-stats{grid-template-columns:repeat(3,minmax(0,1fr))}}:root{color-scheme:light;--c-bg: #f2f3f5;--c-surface: #ffffff;--c-surface-2: #f5f6f8;--c-surface-3: #eceef1;--c-border: #e1e4e8;--c-border-md: #cdd2d8;--c-border-strong: #b4bac2;--c-text: #16191d;--c-text-2: #474d55;--c-text-3: #6a717b;--c-theme-color: var(--c-surface);--c-brand: #1f7a63;--tenant-primary: var(--c-brand);--c-primary: var(--tenant-primary);--c-primary-hover: color-mix(in srgb, var(--c-primary) 86%, #000);--c-primary-subtle: color-mix(in srgb, var(--c-primary) 10%, #fff);--c-primary-text: var(--c-primary);--c-on-primary: #ffffff;--c-accent: #f97316;--c-accent-hover: #ea580c;--c-accent-subtle: color-mix(in srgb, var(--c-accent) 12%, #fff);--c-success: #15803d;--c-success-bg: #ecf6ef;--c-warning: #b45309;--c-warning-bg: #fbf3e4;--c-danger: #c62828;--c-danger-bg: #fbeeee;--c-info: #1d63c9;--c-info-bg: #edf3fc;--c-neutral: #6a717b;--c-neutral-bg: #eef0f2;--c-call: #16a34a;--c-call-hover: #15803d;--c-hangup: #dc2626;--c-hangup-hover:#b91c1c;--c-focus: color-mix(in srgb, var(--c-primary) 70%, transparent);--focus-ring: 0 0 0 3px color-mix(in srgb, var(--c-primary) 22%, transparent);--sidebar-w: 220px;--sidebar-w-sm: 56px;--header-h: 56px;--radius-xs: 2px;--radius-sm: 3px;--radius: 4px;--radius-lg: 6px;--radius-pill: 999px;--shadow-sm: none;--shadow-md: 0 6px 20px rgba(16,19,23,.1), 0 1px 3px rgba(16,19,23,.06);--shadow-pop: var(--shadow-md);--shadow-modal: 0 16px 48px rgba(16,19,23,.18);--font: system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif;--font-mono: ui-monospace, "SF Mono", "Cascadia Mono", "Segoe UI Mono", Consolas, "Liberation Mono", monospace;--fs-2xs: 11px;--fs-xs: 12px;--fs-sm: 13px;--fs-md: 14px;--fs-lg: 16px;--fs-xl: 18px;--fs-2xl: 22px;--fw-regular: 400;--fw-medium: 500;--fw-semibold: 600;--fw-bold: 700;--lh-tight: 1.2;--lh-base: 1.5;--sp-1: 4px;--sp-2: 8px;--sp-3: 12px;--sp-4: 16px;--sp-5: 20px;--sp-6: 24px;--sp-8: 32px;--transition: .12s ease;--c-text-1: var(--c-text);--c-primary-soft: var(--c-primary-subtle);--surface-elevated: var(--c-surface);--bg: var(--c-bg);--surface: var(--c-surface);--border: var(--c-border);--hover: var(--c-surface-2);--text: var(--c-text);--text-secondary: var(--c-text-2);--text-muted: var(--c-text-3);--primary: var(--c-primary);--danger: var(--c-danger);--success: var(--c-success)}[data-theme=dark]{color-scheme:dark;--c-bg: #0f1114;--c-surface: #16191d;--c-surface-2: #1c2025;--c-surface-3: #23282e;--c-border: #2a2f36;--c-border-md: #383e46;--c-border-strong: #4a515b;--c-text: #e7e9ec;--c-text-2: #aab0b8;--c-text-3: #808791;--c-brand: #2a9276;--tenant-primary: var(--c-brand);--c-primary: var(--tenant-primary);--c-primary-hover: color-mix(in srgb, var(--c-primary) 85%, #fff);--c-primary-subtle: color-mix(in srgb, var(--c-primary) 16%, #16191d);--c-primary-text: color-mix(in srgb, var(--c-primary) 62%, #fff);--c-on-primary: #ffffff;--c-accent: #f97316;--c-accent-hover: #fb923c;--c-accent-subtle: color-mix(in srgb, var(--c-accent) 16%, #16191d);--c-success: #3fb950;--c-success-bg: rgba(63,185,80,.13);--c-warning: #d29922;--c-warning-bg: rgba(210,153,34,.14);--c-danger: #f0524f;--c-danger-bg: rgba(240,82,79,.13);--c-info: #58a6ff;--c-info-bg: rgba(88,166,255,.13);--c-neutral: #8b929c;--c-neutral-bg: rgba(139,146,156,.14);--c-focus: color-mix(in srgb, var(--c-primary-text) 75%, transparent);--focus-ring: 0 0 0 3px color-mix(in srgb, var(--c-primary-text) 28%, transparent);--shadow-sm: none;--shadow-md: 0 8px 24px rgba(0,0,0,.45), 0 0 0 1px rgba(255,255,255,.03);--shadow-pop: var(--shadow-md);--shadow-modal: 0 20px 56px rgba(0,0,0,.6)}[data-theme=dark] .brand-logo-light{display:none}[data-theme=dark] .brand-logo-dark{display:block}:root:not([data-theme=dark]) .brand-logo-dark{display:none}:root:not([data-theme=dark]) 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var(--c-border-md);border-radius:var(--radius-lg);padding:40px 36px;width:100%;max-width:380px;box-shadow:var(--shadow-modal)}.login-brand{display:flex;justify-content:center;margin-bottom:20px}.login-logo{width:48px;height:48px;object-fit:contain;border-radius:var(--radius)}.login-logo-placeholder{width:48px;height:48px;border-radius:var(--radius);background:var(--c-primary-subtle);color:var(--c-primary-text);display:flex;align-items:center;justify-content:center;font-size:20px;font-weight:600}.login-logo-placeholder.error{background:var(--c-danger-bg);color:var(--c-danger)}.login-title{text-align:center;font-size:18px;font-weight:600;color:var(--c-text);margin-bottom:4px}.login-subtitle{text-align:center;font-size:14px;color:var(--c-text-3);margin-bottom:28px}.login-form{display:flex;flex-direction:column;gap:16px}.field{display:flex;flex-direction:column;gap:6px}.field-label{font-size:13px;font-weight:500;color:var(--c-text-2)}.field-row{display:flex;align-items:center;justify-content:space-between}.field-input{width:100%;height:38px;padding:0 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infinite}.w-60{width:60%}.w-40{width:40%}.shell{display:grid;grid-template-columns:var(--sidebar-w) 1fr;min-height:100vh;min-height:100dvh;transition:grid-template-columns var(--transition)}.shell.shell-collapsed{grid-template-columns:var(--sidebar-w-sm) 1fr}.sidebar{background:var(--c-surface);border-right:1px solid var(--c-border);display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow:hidden;transition:width var(--transition)}.sidebar-brand{display:flex;align-items:center;gap:10px;padding:16px 12px;border-bottom:1px solid 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ease}.sidebar{width:var(--sidebar-w)}}.sidebar-powered-by{padding:16px;margin:8px 12px 12px;border-radius:var(--radius-lg);background:var(--c-surface-2);border:1px solid var(--c-border);display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;transition:border-color var(--transition),background var(--transition)}.sidebar-powered-by:hover{border-color:var(--c-border-md)}.sidebar-powered-by img{height:32px;width:auto;object-fit:contain;opacity:.95;transition:opacity var(--transition),transform var(--transition)}.sidebar-powered-link:hover img{opacity:1}.sidebar-powered-caption{font-size:10px;font-weight:600;color:var(--c-text-3);letter-spacing:.04em;text-transform:uppercase;text-align:center}.sidebar-powered-caption a{color:var(--c-primary-text);font-weight:700;text-decoration:none}.sidebar-powered-caption a:hover{text-decoration:underline}.shell-collapsed .sidebar-powered-by{padding:12px 8px;margin:8px 6px 12px}.shell-collapsed .sidebar-powered-by 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svg{width:18px;height:18px;flex-shrink:0}.lang-toggle:hover svg{transform:none}.lang-toggle-code{font-size:12px;font-weight:600;letter-spacing:.02em;color:inherit}.lang-dropdown{position:absolute;top:calc(100% + 6px);right:0;width:180px;background:var(--c-surface);border:1px solid var(--c-border-md);border-radius:var(--radius-lg);box-shadow:var(--shadow-md);overflow:hidden;z-index:100;animation:fadeIn .1s ease;padding:4px}.lang-dropdown-item{width:100%;display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:var(--radius);font-size:13px;color:var(--c-text-2);transition:background var(--transition),color var(--transition);text-align:left}.lang-dropdown-item:hover{background:var(--c-surface-2);color:var(--c-text)}.lang-dropdown-item.is-active{color:var(--c-primary-text);font-weight:500}.lang-dropdown-short{flex-shrink:0;width:24px;font-size:11px;font-weight:700;letter-spacing:.02em;color:var(--c-text-3)}.lang-dropdown-item.is-active 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.pc-back,:root .wc-pill,:root .wc-badge,:root .wamc-thumb,:root .sp-tag,:root .srb-tag,:root .wad-barrow-track,:root .ai-switch .ai-knob,:root .ms-status,:root .hist-badge,:root .sv-chip-u,:root .sv-chip-c,:root .sv-col-badge,:root .sv-row-unread,:root .sv-pill,:root .sv-queue-count,:root .sv-agent-bar,:root .ws-soon-badge,:root .ws-switch,:root .ws-usage-bar{border-radius:var(--radius-pill)}:root .notif-panel,:root .sc-modal,:root .tl-st,:root .tl-modal-body,:root .wc-card,:root .wc-alert,:root .wc-tile,:root .wc-item,:root .wc-skel,:root .wc-empty,:root .wc-test,:root .wam-skel-line,:root .wam-tr-btn,:root .wamc-icon,:root .wamc-pop,:root .wamc-file-ic,:root .wamc-caption,:root .wamc-btn,:root .wamc-rec,:root .srb-urg,:root .bot-rate,:root .bot-card,:root .wad-chart-card,:root .lg-drop,:root .lg-login,:root .lg-login img,:root .lg-side,:root .ms-chip,:root .rc-st,:root .lp-toast,:root .lp-state,:root .mc-st,:root .rt-st,:root .hist-day-sep span,:root .hist-system span,:root .wc-msg,:root .wc-block,:root .ig-dest,:root .sv-stat,:root .sv-sla,:root .sv-wait,:root .sv-agent,:root .sv-drag-hint,:root .sv-modal,:root .sv-det-row,:root .wq-st,:root .ws-save,:root .ws-error-banner,:root .ws-pc,:root .ws-soon-panel,:root .ws-qr-empty,:root .ws-qr-row,:root .ws-modal{border-radius:var(--radius-lg)}:root .pc-menu,:root .fc-partners button,:root .rl-preview,:root .rl-selbar,:root .wq-qr{border-radius:var(--radius-lg);border-width:1px}:root .sc-bubble{border-radius:var(--radius-lg) var(--radius-lg) var(--radius-lg) 3px;box-shadow:none}:root .rsm-foot,:root .sa-actions,:root .ms-modal-foot,:root .fc-section+.fc-section,:root .fc-bar-actions,:root .lp-call{border-top-width:1px}:root .ai-tag,:root .ai-meter{border-radius:var(--radius-pill);border-width:1px}:root .ai-plot,:root .ms-table th,:root .ms-table td,:root .fc-tabs,:root .bl-head,:root .bl-row,:root .rc-row,:root .rc-det,:root .mc-row,:root .mc-play,:root .rt-row,:root .rt-det,:root 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var(--transition)}.kpi-card:hover{border-color:var(--c-border-md)}.kpi-icon{font-size:20px;line-height:1;flex-shrink:0}.kpi-body{flex:1;min-width:0}.kpi-label{font-size:12px;color:var(--c-text-3);margin-bottom:6px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.kpi-value{font-size:24px;font-weight:600;line-height:1;color:var(--c-text)}.kpi-skeleton{height:28px;width:60%;border-radius:var(--radius);background:linear-gradient(90deg,var(--c-surface-2) 25%,var(--c-bg) 50%,var(--c-surface-2) 75%);background-size:200% 100%;animation:shimmer 1.2s infinite}.kpi-blue{border-left:3px solid var(--c-info)}.kpi-green{border-left:3px solid var(--c-success)}.kpi-red{border-left:3px solid var(--c-danger)}.kpi-amber{border-left:3px solid var(--c-warning)}.kpi-purple{border-left:3px solid var(--c-text-3)}.kpi-gray{border-left:3px solid 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6px;border-radius:var(--radius-pill);background:var(--c-surface-2);color:var(--c-text-3)}.settings-section-head{margin-bottom:16px}.settings-section-title{font-size:16px;font-weight:600;color:var(--c-text);margin:0 0 4px}.settings-section-desc{font-size:13px;color:var(--c-text-3);margin:0;line-height:1.5;max-width:60ch}.beep-options{display:flex;flex-direction:column;gap:10px;margin:18px 0}.beep-card{display:flex;align-items:center;gap:14px;text-align:left;width:100%;padding:14px 16px;cursor:pointer;background:var(--c-surface);color:var(--c-text);border:1px solid var(--c-border);border-radius:var(--radius-lg);transition:border-color .15s,background .15s,box-shadow .15s}.beep-card:hover{border-color:var(--c-border-md);background:var(--c-surface-2)}.beep-card-selected{border-color:var(--c-primary);background:var(--c-primary-subtle);box-shadow:0 0 0 1px var(--c-primary) inset}.beep-card-icon{flex:0 0 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var(--transition)}.btn-secondary:hover{background:var(--c-surface-2);border-color:var(--c-border-strong)}.btn-icon{width:30px;height:30px;border-radius:var(--radius);display:flex;align-items:center;justify-content:center;font-size:14px;color:var(--c-text-3);transition:background var(--transition);border:none;cursor:pointer;background:transparent}.btn-icon:hover{background:var(--c-surface-2);color:var(--c-text)}.btn-icon.danger:hover{background:var(--c-danger-bg);color:var(--c-danger)}.ext-stats{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px;margin-bottom:20px}.ext-stat{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-lg);padding:12px 14px;display:flex;flex-direction:column-reverse;justify-content:flex-end;align-items:flex-start;min-width:0;font:inherit;text-align:left;color:inherit}.ext-stat.is-btn{cursor:pointer}.ext-stat.is-btn:hover{border-color:var(--c-border-strong)}.ext-stat.is-btn:focus-visible{outline:2px solid var(--c-focus);outline-offset:2px}.ext-stat.is-active{border-color:var(--c-brand);box-shadow:inset 0 0 0 1px var(--c-brand)}.ext-stat-num{font-size:22px;font-weight:600;line-height:1.15;margin-top:2px;color:var(--c-text);font-variant-numeric:tabular-nums}.ext-stat-label{font-size:12px;color:var(--c-text-3);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}@media(max-width:768px){.ext-stats{grid-template-columns:repeat(3,minmax(0,1fr));gap:6px;margin-bottom:14px}.ext-stat{padding:8px 10px}.ext-stat-num{font-size:17px}.ext-stat-label{font-size:11px}}.mc-page>.ph,.lp-page>.ph{margin-bottom:0}.mc-myext{display:flex;align-items:center;gap:var(--sp-2);flex-wrap:wrap;padding:var(--sp-2) var(--sp-3);background:var(--c-surface);border:1px solid 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var(--transition)}.agent-card:hover{border-color:var(--c-border-md)}.agent-avatar{width:36px;height:36px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:15px;font-weight:600;flex-shrink:0}.agent-info{flex:1;min-width:0}.agent-number{font-family:var(--font-mono);font-size:13px;font-weight:600;color:var(--c-text)}.agent-name{font-size:12px;color:var(--c-text-2);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.agent-status{font-size:11px;display:flex;align-items:center;margin-top:2px}.queues-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(340px,1fr));gap:1.25rem;margin-top:1.5rem}.queue-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:1.25rem;display:flex;flex-direction:column;gap:1rem;transition:box-shadow .2s}.queue-card:hover{border-color:var(--c-border-md)}.queue-card-header{display:flex;justify-content:space-between;align-items:flex-start}.queue-info h3{margin:0 0 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button:not(:disabled):hover{background:var(--hover)}.pagination select{height:32px;padding:0 .4rem;border:1px solid var(--border);border-radius:var(--radius);background:var(--bg);color:var(--text)}.audio-player-bar{position:fixed;bottom:1rem;left:50%;transform:translate(-50%);background:var(--c-surface);border:1px solid var(--border);border-radius:var(--radius-lg);padding:.75rem 1.25rem;display:flex;align-items:center;gap:1rem;box-shadow:var(--shadow-pop);z-index:999;font-size:.875rem}.audio-player-bar audio{height:32px}.audio-player-bar button{background:none;border:none;cursor:pointer;color:var(--text-muted);font-size:1.2rem}.mono{font-family:var(--font-mono)}.page{display:flex;flex-direction:column;gap:20px}.page-header{display:flex;justify-content:space-between;align-items:flex-start}.page-title{font-size:22px;font-weight:600;margin-bottom:2px}.page-subtitle{font-size:13px;color:var(--c-text-3)}.tag{display:inline-flex;align-items:center;padding:2px 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20%,transparent)}.modal-lg{max-width:640px!important}.row-actions{display:flex;gap:4px;justify-content:flex-end}.filter-tabs{display:flex;gap:4px;flex-wrap:wrap}.filter-tab{height:32px;padding:0 14px;border-radius:var(--radius);font-size:13px;color:var(--c-text-2);border:1px solid var(--c-border);background:var(--c-surface);cursor:pointer;transition:all var(--transition)}.filter-tab:hover{background:var(--c-surface-2)}.filter-tab.active{background:var(--c-primary-subtle);color:var(--c-primary-text);border-color:transparent;font-weight:500}.dest-label{display:flex;align-items:center;gap:6px;font-size:13px}.pattern-code{font-family:var(--font-mono);font-size:12px;background:var(--c-surface-2);padding:2px 7px;border-radius:var(--radius);border:1px solid var(--c-border)}.calls-bar{display:inline-block;width:60px;height:4px;background:var(--c-surface-2);border-radius:2px;margin-right:6px;vertical-align:middle;position:relative;overflow:hidden}.calls-bar-fill{position:absolute;left:0;top:0;height:100%;background:var(--c-primary);border-radius:2px;transition:width .3s}.groups-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:16px}.group-card{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-lg);padding:16px;display:flex;flex-direction:column;gap:12px;transition:box-shadow var(--transition)}.group-card:hover{border-color:var(--c-border-md)}.group-card-header{display:flex;justify-content:space-between;align-items:flex-start}.group-name{font-size:15px;font-weight:600;margin-bottom:4px}.group-meta{display:flex;align-items:center;gap:6px}.pickup-code{font-size:12px;color:var(--c-text-3);font-family:var(--font-mono)}.members-header-label{font-size:11px;font-weight:600;color:var(--c-text-3);text-transform:uppercase;letter-spacing:.05em}.members-empty-sm{display:flex;align-items:center;gap:8px;font-size:13px;color:var(--c-text-3)}.members-chips{display:flex;flex-wrap:wrap;gap:6px}.member-chip{display:flex;align-items:center;gap:5px;background:var(--c-surface-2);border:1px solid var(--c-border);border-radius:var(--radius);padding:3px 10px;font-size:12px}.chip-number{font-family:var(--font-mono);font-weight:600}.chip-name{color:var(--c-text-2)}.chip-remove{color:var(--c-text-3);font-size:14px;line-height:1;cursor:pointer;padding:0 2px;border-radius:50%;transition:color var(--transition),background var(--transition)}.chip-remove:hover{color:var(--c-danger);background:var(--c-danger-bg)}.feriados-suggestion{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-lg);padding:14px 16px;display:flex;flex-wrap:wrap;align-items:center;gap:10px}.feriados-label{font-size:13px;font-weight:500;color:var(--c-text-2);white-space:nowrap}.feriados-chips{display:flex;flex-wrap:wrap;gap:6px}.feriado-chip{height:28px;padding:0 12px;border-radius:var(--radius);font-size:12px;font-weight:500;cursor:pointer;background:var(--c-primary-subtle);color:var(--c-primary-text);border:1px solid color-mix(in srgb,var(--c-primary) 25%,transparent);transition:all var(--transition)}.feriado-chip:hover{background:var(--c-primary);color:var(--c-on-primary)}.audio-filters{display:flex;flex-direction:column;gap:8px}.audio-search{max-width:300px;height:34px}.audio-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:14px}.audio-card{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-lg);padding:14px;display:flex;flex-direction:column;gap:10px;transition:box-shadow var(--transition),border-color var(--transition)}.audio-card:hover{border-color:var(--c-border-md)}.audio-card--playing{border-color:var(--c-primary);box-shadow:0 0 0 2px var(--c-primary-subtle)}.audio-card-top{display:flex;align-items:center;gap:8px}.audio-icon{font-size:22px;flex-shrink:0}.audio-meta{display:flex;gap:4px;flex-wrap:wrap;flex:1}.audio-card-actions{display:flex;gap:2px}.audio-card-body{display:flex;flex-direction:column;gap:4px}.audio-name{font-size:14px;font-weight:600;color:var(--c-text);line-height:1.3}.audio-desc{font-size:12px;color:var(--c-text-3)}.audio-info-row{display:flex;gap:10px;font-size:12px;color:var(--c-text-3);flex-wrap:wrap;align-items:center}.audio-formats{display:flex;gap:5px;flex-wrap:wrap}.format-badge{display:inline-flex;align-items:center;padding:2px 8px;border-radius:var(--radius-pill);font-size:11px;font-weight:600;font-family:var(--font-mono);border:1px solid}.audio-play-btn{width:100%;height:34px;border-radius:var(--radius);border:1px solid var(--c-border);background:var(--c-surface-2);color:var(--c-text-2);font-size:13px;font-weight:500;display:flex;align-items:center;justify-content:center;gap:6px;cursor:pointer;transition:all var(--transition)}.audio-play-btn:hover:not(:disabled){background:var(--c-primary-subtle);color:var(--c-primary-text);border-color:transparent}.audio-play-btn.playing{background:var(--c-primary-subtle);color:var(--c-primary-text);border-color:transparent}.audio-play-btn:disabled{opacity:.4;cursor:not-allowed}.play-icon{font-size:11px}.audio-waveform{display:flex;align-items:center;justify-content:center;gap:2px;height:20px}.wave-bar{width:3px;border-radius:2px;background:var(--c-primary);animation:wave .8s ease-in-out infinite alternate}@keyframes wave{0%{height:4px;opacity:.5}to{height:16px;opacity:1}}.drop-zone{border:2px dashed var(--c-border-md);border-radius:var(--radius-lg);padding:24px;text-align:center;cursor:pointer;transition:all var(--transition);background:var(--c-surface-2)}.drop-zone:hover,.drop-zone--filled{border-color:var(--c-primary);background:var(--c-primary-subtle)}.drop-zone-empty{display:flex;flex-direction:column;align-items:center;gap:6px}.drop-icon{font-size:32px}.drop-title{font-size:14px;font-weight:500;color:var(--c-text-2)}.drop-sub{font-size:12px;color:var(--c-text-3)}.drop-zone-filled{display:flex;flex-direction:column;align-items:center;gap:4px}.drop-file-icon{font-size:28px}.drop-file-name{font-size:14px;font-weight:600;color:var(--c-primary-text)}.drop-file-size{font-size:12px;color:var(--c-text-3)}.conversion-info{display:flex;flex-direction:column;gap:6px;padding:12px;border-radius:var(--radius);background:var(--c-surface-2);border:1px solid var(--c-border);font-size:13px;color:var(--c-text-2);margin-top:12px}.conversion-formats{display:flex;gap:6px;flex-wrap:wrap}.conversion-format{padding:3px 10px;border-radius:var(--radius);font-size:12px;font-weight:600;background:var(--c-primary-subtle);color:var(--c-primary-text);border:1px solid color-mix(in srgb,var(--c-primary) 25%,transparent)}.upload-progress{display:flex;flex-direction:column;gap:6px;margin-top:12px;font-size:13px;color:var(--c-text-2)}.progress-bar{height:6px;background:var(--c-surface-2);border-radius:3px;overflow:hidden}.progress-fill{height:100%;background:var(--c-primary);border-radius:3px;transition:width .3s ease}.audio-file-info{margin-top:12px;padding:12px;border-radius:var(--radius);background:var(--c-surface-2);border:1px solid var(--c-border);display:flex;flex-direction:column;gap:6px;font-size:13px;color:var(--c-text-2)}.audio-file-info code{font-family:var(--font-mono);font-size:12px;color:var(--c-text-3)}.modal-xl{max-width:780px!important}.route-tabs{display:flex;gap:0;border-bottom:1px solid var(--c-border);background:var(--c-surface-2);padding:0 1.25rem}.route-tab{padding:.6rem 1.1rem;font-size:.85rem;font-weight:500;color:var(--c-text-3);border:none;background:none;cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-1px;transition:color var(--transition),border-color var(--transition)}.route-tab:hover{color:var(--c-text-2)}.route-tab.active{color:var(--c-primary-text);border-bottom-color:var(--c-primary)}.route-modal-body{padding:0;min-height:320px}.route-tab-content{padding:1.25rem;display:flex;flex-direction:column;gap:1.25rem}.route-section{display:flex;flex-direction:column;gap:.75rem}.route-section-title{font-size:.8rem;font-weight:700;color:var(--c-text-2);text-transform:uppercase;letter-spacing:.05em;display:flex;align-items:center;gap:6px}.route-tip{font-size:.8rem;color:var(--c-text-3);padding:.6rem .85rem;background:var(--c-surface-2);border-radius:var(--radius);border:1px solid var(--c-border)}.week-days-selector{display:flex;gap:6px;flex-wrap:wrap}.week-day-btn{height:36px;min-width:52px;padding:0 10px;border-radius:var(--radius);border:1px solid var(--c-border);background:var(--c-surface);color:var(--c-text-2);font-size:.8rem;font-weight:500;cursor:pointer;transition:all var(--transition)}.week-day-btn:hover{background:var(--c-surface-2)}.week-day-btn.active{background:var(--c-primary);color:var(--c-on-primary);border-color:transparent}.actions-empty{display:flex;flex-direction:column;align-items:center;gap:4px;padding:1.5rem;border-radius:var(--radius);border:1.5px dashed var(--c-border-md);font-size:.875rem;color:var(--c-text-3)}.actions-list{display:flex;flex-direction:column;gap:6px}.action-item{display:flex;align-items:center;gap:10px;padding:.65rem .85rem;background:var(--c-surface-2);border:1px solid var(--c-border);border-radius:var(--radius);transition:box-shadow var(--transition)}.action-item:hover{border-color:var(--c-border-md)}.action-order{display:flex;flex-direction:column;align-items:center;gap:1px}.action-move{width:18px;height:14px;font-size:9px;padding:0;border:none;background:none;cursor:pointer;color:var(--c-text-3);border-radius:3px;display:flex;align-items:center;justify-content:center}.action-move:hover:not(:disabled){background:var(--c-border);color:var(--c-text)}.action-move:disabled{opacity:.3;cursor:default}.action-idx{font-size:10px;color:var(--c-text-3);font-weight:700;font-variant-numeric:tabular-nums}.action-icon{font-size:1.1rem;flex-shrink:0}.action-body{flex:1;display:flex;align-items:center;gap:8px;flex-wrap:wrap;min-width:0}.action-type-label{font-size:.8rem;font-weight:600;color:var(--c-text-2);white-space:nowrap}.action-target-select{flex:1;min-width:180px;height:30px!important;font-size:.8rem!important}.action-hint,.action-full{flex-basis:100%}.action-full{display:grid;gap:6px}.action-no-opts{font-size:.78rem;color:var(--c-text-3);font-style:italic}.action-remove{width:24px;height:24px;border-radius:50%;border:none;background:none;cursor:pointer;color:var(--c-text-3);font-size:.9rem;display:flex;align-items:center;justify-content:center;transition:background var(--transition),color var(--transition);flex-shrink:0}.action-remove:hover{background:var(--c-danger-bg);color:var(--c-danger)}.add-actions-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:6px;padding-top:.75rem;border-top:1px solid var(--c-border)}.add-action-btn{display:flex;align-items:center;gap:8px;padding:.55rem .85rem;border:1px solid var(--c-border);border-radius:var(--radius);background:var(--c-surface);font-size:.8rem;color:var(--c-text-2);cursor:pointer;transition:all var(--transition);text-align:left}.add-action-btn:hover{background:var(--c-primary-subtle);color:var(--c-primary-text);border-color:transparent}.add-action-icon{font-size:1rem;flex-shrink:0}.add-action-label{font-weight:500}.record-toggle .toggle-text{color:var(--c-text-3);transition:color var(--transition)}.record-toggle input:checked~.toggle-text{color:#dc2626;font-weight:600}.ivr-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(360px,1fr));gap:16px}.ivr-card{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-lg);padding:16px;display:flex;flex-direction:column;gap:12px;transition:box-shadow var(--transition)}.ivr-card:hover{border-color:var(--c-border-md)}.ivr-card-header{display:flex;justify-content:space-between;align-items:flex-start}.ivr-name{font-size:15px;font-weight:600;margin-bottom:2px}.ivr-desc{font-size:12px;color:var(--c-text-3);margin-bottom:4px}.ivr-meta{display:flex;gap:10px;font-size:12px;color:var(--c-text-3);flex-wrap:wrap}.ivr-digits-preview{display:flex;flex-wrap:wrap;gap:6px;padding:10px;background:var(--c-surface-2);border-radius:var(--radius);min-height:40px}.ivr-no-opts{font-size:12px;color:var(--c-text-3);font-style:italic}.ivr-digit-chip{display:flex;align-items:center;gap:4px;padding:3px 8px;border-radius:var(--radius);background:var(--c-surface);border:1px solid var(--c-border);font-size:12px}.ivr-digit-key{font-weight:700;font-family:var(--font-mono);background:var(--c-primary);color:var(--c-on-primary);width:18px;height:18px;border-radius:var(--radius);display:flex;align-items:center;justify-content:center;font-size:11px;flex-shrink:0}.ivr-digit-arrow{color:var(--c-text-3);font-size:10px}.ivr-digit-icon{font-size:12px}.ivr-digit-dest{color:var(--c-text-2);max-width:100px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ivr-fallbacks{display:flex;flex-direction:column;gap:3px;font-size:11px;color:var(--c-text-3)}.ivr-status{display:flex}.ivr-section{display:flex;flex-direction:column;gap:10px;padding-bottom:16px;border-bottom:1px solid var(--c-border)}.ivr-section:last-of-type{border-bottom:none}.ivr-section-title{font-size:.8rem;font-weight:700;color:var(--c-text-2);text-transform:uppercase;letter-spacing:.05em}.ivr-keypad{display:grid;grid-template-columns:repeat(4,1fr);gap:8px}.ivr-key{border:1.5px solid var(--c-border);border-radius:var(--radius-lg);padding:10px;display:flex;flex-direction:column;gap:6px;min-height:90px;transition:border-color var(--transition),background var(--transition);background:var(--c-surface-2)}.ivr-key--set{border-color:var(--c-primary);background:var(--c-primary-subtle)}.ivr-key-digit{font-size:1.2rem;font-weight:700;font-family:var(--font-mono);color:var(--c-text-2);line-height:1}.ivr-key--set .ivr-key-digit{color:var(--c-primary-text)}.ivr-key-config{display:flex;flex-direction:column;gap:2px;flex:1;position:relative}.ivr-key-type{font-size:11px;font-weight:600;color:var(--c-primary-text)}.ivr-key-dest{font-size:11px;color:var(--c-text-3);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ivr-key-remove{position:absolute;top:-2px;right:-2px;width:16px;height:16px;border-radius:50%;border:none;background:var(--c-danger);color:#fff;font-size:9px;cursor:pointer;display:flex;align-items:center;justify-content:center;opacity:0;transition:opacity var(--transition)}.ivr-key:hover .ivr-key-remove{opacity:1}.ivr-key-selector{display:flex;flex-direction:column;gap:4px;flex:1}.ivr-key-select{height:26px;font-size:11px;border:1px solid var(--c-border-md);border-radius:var(--radius);background:var(--c-surface);color:var(--c-text);padding:0 4px;width:100%}.ivr-key-confirm{height:24px;border-radius:var(--radius);background:var(--c-primary);color:var(--c-on-primary);border:none;cursor:pointer;font-size:12px;font-weight:600;transition:opacity var(--transition)}.ivr-key-confirm:disabled{opacity:.35;cursor:default}.ivr-key-confirm:not(:disabled):hover{filter:brightness(1.1)}.queues-v2-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(380px,1fr));gap:16px}.queue-v2-card{background:var(--c-surface);border:1px solid var(--c-border);border-radius:var(--radius-lg);padding:16px;display:flex;flex-direction:column;gap:12px;transition:box-shadow var(--transition)}.queue-v2-card:hover{border-color:var(--c-border-md)}.queue-v2-card--inactive{opacity:.6}.queue-v2-header{display:flex;justify-content:space-between;align-items:flex-start;gap:8px}.queue-v2-name{font-size:15px;font-weight:600;margin-bottom:4px;display:flex;align-items:center;gap:6px}.queue-v2-inactive-badge{font-size:10px;font-weight:500;padding:1px 6px;border-radius:var(--radius-pill);background:var(--c-surface-2);color:var(--c-text-3);border:1px solid var(--c-border)}.queue-v2-meta{display:flex;gap:4px;flex-wrap:wrap}.queue-v2-realtime{display:grid;grid-template-columns:repeat(4,1fr);gap:8px;padding:10px;background:var(--c-surface-2);border-radius:var(--radius)}.queue-v2-stat{display:flex;flex-direction:column;align-items:center;gap:2px}.queue-v2-stat-num{font-size:1.4rem;font-weight:700;font-variant-numeric:tabular-nums;line-height:1}.queue-v2-stat-label{font-size:10px;color:var(--c-text-3);text-align:center}.queue-v2-agents{display:flex;flex-direction:column;gap:6px}.queue-v2-agents-header{font-size:11px;font-weight:700;color:var(--c-text-3);text-transform:uppercase;letter-spacing:.05em}.queue-v2-agents-list{display:flex;flex-direction:column;gap:3px}.queue-v2-agent-row{display:flex;align-items:center;gap:6px;padding:4px 6px;border-radius:var(--radius);font-size:12px;transition:background var(--transition)}.queue-v2-agent-row:hover{background:var(--c-surface-2)}.agent-number{font-weight:700;font-family:var(--font-mono);min-width:2.5rem}.agent-name{flex:1;color:var(--c-text-2);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.agent-status{font-size:11px;white-space:nowrap}.agent-mode{flex-shrink:0}.conn-type-options{display:grid;grid-template-columns:1fr 1fr;gap:10px}.conn-type-btn{display:flex;flex-direction:column;align-items:flex-start;gap:4px;padding:12px 14px;border:2px solid var(--c-border);border-radius:var(--radius-lg);background:var(--c-surface, #fff);cursor:pointer;text-align:left;transition:border-color .15s,background .15s}.conn-type-btn:hover{border-color:var(--c-primary)}.conn-type-btn.active{border-color:var(--c-primary);background:var(--c-primary-subtle)}.conn-type-title{font-weight:600;font-size:14px;color:var(--c-text)}.conn-type-desc{font-size:12px;color:var(--c-text-2);line-height:1.3}.conn-badge{display:inline-flex;align-items:center;gap:4px;padding:3px 10px;border-radius:var(--radius-pill);font-size:12px;font-weight:600;white-space:nowrap}.conn-badge.webrtc{background:var(--c-primary-subtle);color:var(--c-primary-text)}.conn-badge.udp{background:#fff7ed;color:#c2410c}.ext-toolbar{display:flex;gap:10px;margin:16px 0;flex-wrap:wrap}.ext-search{flex:1;min-width:200px;padding:9px 14px;border:1px solid var(--c-border);border-radius:var(--radius);font-size:14px;background:var(--c-surface, #fff);color:var(--c-text)}.ext-search:focus{outline:none;border-color:var(--c-primary)}.ext-filter{padding:9px 12px;border:1px solid var(--c-border);border-radius:var(--radius);font-size:14px;background:var(--c-surface, #fff);color:var(--c-text);cursor:pointer}.ext-filter:focus{outline:none;border-color:var(--c-primary)}.ext-chips{display:flex;flex-wrap:wrap;gap:4px}.ext-chip{display:inline-flex;align-items:center;padding:2px 8px;border-radius:var(--radius);background:var(--c-primary-subtle);color:var(--c-primary-text);font-size:12px;font-weight:600;font-family:ui-monospace,monospace}.ext-picker{display:flex;flex-direction:column;gap:6px;max-height:200px;overflow-y:auto;border:1px solid var(--c-border);border-radius:var(--radius);padding:8px}.ext-pick{display:flex;align-items:center;gap:8px;padding:6px 8px;border-radius:var(--radius);cursor:pointer;transition:background .12s;background:none;border:none;color:var(--c-text);font:inherit}.ext-pick:hover{background:var(--c-surface-2, #f9fafb)}.ext-pick.on{background:var(--c-primary-subtle)}.ext-pick-num{font-family:ui-monospace,monospace;font-weight:600;font-size:13px;color:var(--c-text)}.ext-pick-name{color:var(--c-text-2);font-size:13px;flex:1}.ext-pick-tag{font-size:11px;padding:1px 6px;border-radius:var(--radius-pill);background:color-mix(in srgb,#f59e0b 16%,var(--c-surface));color:color-mix(in srgb,#f59e0b 55%,var(--c-text));font-weight:600}.ext-pick.taken .ext-pick-num,.ext-pick.taken .ext-pick-name{opacity:.6}.ext-user-name{display:inline-block;padding:2px 10px;border-radius:var(--radius);background:var(--c-surface-2, #f3f4f6);color:var(--c-text-2);font-size:13px;font-weight:500}.live-calls-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));gap:12px}.live-call-card{border:1px solid var(--c-border);border-left-width:3px;border-radius:var(--radius-lg);padding:12px 14px;display:flex;flex-direction:column;gap:8px}.live-call-main{display:flex;align-items:center;gap:6px;font-size:14px}.live-call-dir{font-size:15px;font-weight:700}.live-call-from{font-weight:600;color:var(--c-text)}.live-call-arrow{color:var(--c-text-3)}.live-call-dest{color:var(--c-text-2)}.live-call-meta{display:flex;align-items:center;justify-content:space-between;font-size:12.5px}.live-call-status{display:flex;align-items:center;font-weight:500}.live-call-timer{font-variant-numeric:tabular-nums;color:var(--c-text-3);font-weight:600}@keyframes pulse{0%,to{opacity:1}50%{opacity:.35}}.password-field-row{display:flex;gap:8px;align-items:center}.password-field-row .field-input{flex:1}.btn-generate-pwd{flex:0 0 auto;padding:8px 14px;border:1px solid var(--c-border-md);border-radius:var(--radius);background:var(--c-surface-2);color:var(--c-text);font-size:13px;cursor:pointer;white-space:nowrap;transition:background 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16px);height:460px;max-height:calc(100vh - 32px);background:var(--c-surface);border:1px solid var(--c-border-md);border-radius:var(--radius-lg);box-shadow:0 12px 36px #00000038;display:flex;flex-direction:column;overflow:hidden;animation:ic-rise .18s cubic-bezier(.16,1,.3,1)}@keyframes ic-rise{0%{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}.ic-win.is-min{height:auto}.ic-win-head{display:flex;align-items:center;gap:10px;padding:10px 10px 10px 12px;border-bottom:1px solid var(--c-border);cursor:grab;-webkit-user-select:none;user-select:none;flex-shrink:0;background:var(--c-surface)}.ic-win-head:active{cursor:grabbing}.ic-win.is-min .ic-win-head{border-bottom:0}.ic-win-head 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